Conflict Resolution
This interactive workshop provides practical skills for resolving conflicts constructively in professional settings. Participants learn to identify conflict sources, use negotiation and mediation techniques, and promote positive dialogue. It’s ideal for managers, HR professionals, and team members aiming to enhance collaboration and reduce workplace tension.
Course requirements
- Proficiency in spoken and written English
- Open to all levels
- Recommended for supervisors, HR staff, and team members
In This Course, you will learn how to
- Understand different types and sources of workplace conflict
- Apply conflict resolution and negotiation techniques
- Facilitate constructive conversations during disputes
- Promote teamwork and mutual respect
- Create action plans to prevent future conflicts
Frequently Asked Questions
Will this course teach me how to mediate conflicts?
Yes, it covers mediation techniques and strategies for effective conflict resolution.
Can this help reduce ongoing disputes in my team?
Absolutely, by addressing root causes and improving communication..
Is this course suitable for non-managers?
Yes, it is designed for all employees seeking to handle conflict better..
Does it include role-playing exercises?
Yes, the workshop includes practical scenarios to build real-world skills..
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₦45,000
- Assess to course materials
- Assess to assessments
- Course certificate
- Assess to student management Portal
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