Communication & Confidentiality for care
Effective care depends on clear communication and strict respect for personal information. This course develops practical communication skills for interacting with service users, families, and colleagues while maintaining confidentiality. Participants will learn how to share information appropriately, protect sensitive records, and build trust through respectful communication. The training supports professional standards and ethical care delivery.
Course requirements
- Basic English reading and writing skills
- Open to all experience levels
In This Course, you will learn how to
- Communicate effectively with service users and colleagues
- Maintain confidentiality and follow data protection standards
- Handle sensitive information appropriately
- Build trust and professional relationships
Frequently Asked Questions
Why is communication important in care?
Effective communication ensures patient safety, understanding, and trust..
Who should take this course?
Care workers, healthcare professionals, and support staff..
Is prior experience required?
No, the course is suitable for beginners and professionals in the health and social care..
Does the course cover data protection and confidentiality?
Yes, including GDPR and handling sensitive information..
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₦45,000
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