Customer Service Training (2 Days)
This course enhances customer interaction skills, focusing on communication, professionalism, and service excellence.
Duration: 2 Days
Course requirements
- English proficiency
- Customer-facing role recommended
- Willingness to practice skills
In This Course, you will learn how to
- Deliver excellent customer service
- Handle complaints professionally
- Communicate effectively with clients
- Improve customer satisfaction
Frequently Asked Questions
Who should attend?
Frontline staff and service teams. .
Does it cover complaint handling?
Yes..
Can it improve customer satisfaction?
Yes. .
Is it practical?
Yes, role-plays are included..
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₦200,000
- Assess to course materials
- Assess to assessments
- Course certificate
- Assess to student management Portal
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